Ace Plumbing & Rooter

Ace Plumbing & Rooter earns strong marks across professionalism and technical experience, with the vast majority of reviewers praising courteous, knowledgeable technicians who communicate clearly and arrive promptly. Project completion is generally solid, with many reviews noting jobs finished same-day or within tight windows, though a meaningful cluster of negative reviews — spanning multiple y... Read more

Ace Plumbing & Rooter earns strong marks across professionalism and technical experience, with the vast majority of reviewers praising courteous, knowledgeable technicians who communicate clearly and arrive promptly. Project completion is generally solid, with many reviews noting jobs finished same-day or within tight windows, though a meaningful cluster of negative reviews — spanning multiple years — describes missed appointments, abandoned or incomplete work, and jobs left in worse condition than found. Pricing is the weakest dimension: while many customers describe fair or competitive pricing, a notable number of reviews explicitly flag high labor rates, surprise charges, lack of itemized invoices, and instances where quotes felt inflated or misleading. The score is tempered by a consistent pattern of no-show and scheduling failure complaints that appear across multiple years, indicating a systemic rather than isolated issue. Read less