Therbo Jones Plumbing

Therbo Jones Plumbing shows mixed performance across dimensions. Professionalism is inconsistent—while multiple reviews praise courtesy and responsiveness, one detailed 2023 review documents poor communication follow-up, lack of care for property damage, and incomplete cleanup. Project completion is undermined by documented failures: incomplete garbage disposal installation (missing power cord, ... Read more

Therbo Jones Plumbing shows mixed performance across dimensions. Professionalism is inconsistent—while multiple reviews praise courtesy and responsiveness, one detailed 2023 review documents poor communication follow-up, lack of care for property damage, and incomplete cleanup. Project completion is undermined by documented failures: incomplete garbage disposal installation (missing power cord, clogged drain) and abandoned debris. Pricing concerns emerged in a 2021 follow-up where a $1,500 hardware installation was deemed overpriced without prior bid, and the contractor allegedly charges from dispatch time regardless of distance. Technical skill appears solid based on positive workmanship mentions, but execution gaps are evident. The score is further constrained by review recency—most positive reviews are from 2020–2021, while the most detailed negative review is from 2023. Read less