ABC Drain & Sewer Cleaning

ABC Drain & Sewer Cleaning has a strong base of positive reviews spanning nearly two decades, with many customers praising Clayton's punctuality, professionalism, and technical knowledge on sewer and drain work. However, the score is meaningfully dragged down by a recurring and serious pattern of no-shows and failure to return calls, documented across multiple reviews from 2007 through 2023, which... Read more

ABC Drain & Sewer Cleaning has a strong base of positive reviews spanning nearly two decades, with many customers praising Clayton's punctuality, professionalism, and technical knowledge on sewer and drain work. However, the score is meaningfully dragged down by a recurring and serious pattern of no-shows and failure to return calls, documented across multiple reviews from 2007 through 2023, which directly undermines both professionalism and project completion scores. The most recent reviews (2022 and 2023) are both 1-star and involve either a missed appointment with no follow-up or an allegation of deceptive communication with a property management company, which is a significant red flag for current reliability. Pricing and experience scores are more favorable, with several reviewers explicitly noting fair value, transparent options, and strong technical skill, but these positives are offset by the consistency of service delivery failures. The bulk of the positive reviews are older than five years, and the most recent data points trend negative, which further reduces confidence in current performance. Read less