Southside Plumbing

Southside Plumbing demonstrates strong overall performance with a WW Score of 82.1, driven by consistently high marks in professionalism, project completion, and technical experience. The company excels in punctuality, communication, and workmanship quality, with numerous reviews praising specific technicians like Mark, Trevor, Kyle, and Bill. However, pricing emerges as a notable weakness, with s... Read more

Southside Plumbing demonstrates strong overall performance with a WW Score of 82.1, driven by consistently high marks in professionalism, project completion, and technical experience. The company excels in punctuality, communication, and workmanship quality, with numerous reviews praising specific technicians like Mark, Trevor, Kyle, and Bill. However, pricing emerges as a notable weakness, with several customers reporting high costs relative to competitors, though others found value competitive. A significant concern is the presence of serious service failures documented in multiple 1-star reviews spanning 2010–2025, including incomplete work, property damage, poor follow-up, and unresponsive management—particularly involving Josh (estimator/manager) and issues with billing accuracy and accountability. Read less