NP Plumbing & Drain

Both available reviews are strongly negative, each awarding a 1-star rating, and together they paint a consistent picture of serious failures across all four dimensions. Professionalism is rated near zero due to explicit reports of unprofessional behavior, personal boundary violations by staff, and dismissive customer service when complaints were raised. Pricing concerns are severe, with one revie... Read more

Both available reviews are strongly negative, each awarding a 1-star rating, and together they paint a consistent picture of serious failures across all four dimensions. Professionalism is rated near zero due to explicit reports of unprofessional behavior, personal boundary violations by staff, and dismissive customer service when complaints were raised. Pricing concerns are severe, with one reviewer alleging double-billing for the same work and another describing escalating, potentially unnecessary charges totaling hundreds of dollars beyond the initial copay. Project completion is critically low, as work took over a week in one case and was described as incomplete and damaging in the other, including a broken pipe left inside the main line and a bathroom left in disarray. Experience scores are also very low, with one review explicitly calling the company incompetent and describing technical failures such as snapped rooter blades caused by their own error. Read less