Axis Plumbing & Heating

Axis Plumbing and Heating, led by Ernie, earns strong marks across all four dimensions based on a solid volume of reviews. Professionalism is the most frequently cited strength, with numerous reviewers praising responsiveness, punctuality, courtesy, and communication — including same-day and emergency response. Project completion scores well overall, with most jobs described as finished correctl... Read more

Axis Plumbing and Heating, led by Ernie, earns strong marks across all four dimensions based on a solid volume of reviews. Professionalism is the most frequently cited strength, with numerous reviewers praising responsiveness, punctuality, courtesy, and communication — including same-day and emergency response. Project completion scores well overall, with most jobs described as finished correctly and on time, but is meaningfully dragged down by one serious negative review in which a faucet replacement failed within two weeks, the contractor refused warranty coverage, left a hole in the customer's house, and then went completely unresponsive — a significant red flag. Pricing is generally viewed as fair to competitive, with one reviewer noting Axis was the best value among several estimates and another acknowledging the cost was 'expensive' but still below larger competitors. Experience scores are positive, with reviewers citing quality workmanship, problem-solving on difficult diagnoses, and thorough follow-through on complex jobs like re-plumbing a 1930s bathroom and installing tankless water heaters. Read less