Mountain Ridge Drain Cleaning Services

The majority of reviews praise this contractor for responsiveness, politeness, fair pricing, and same-day availability, which drove strong scores in professionalism and pricing. However, one detailed 1-star review describes a significant competency failure — a technician who attempted a sewer camera inspection in the wrong direction, charged full price for an incomplete job, and then failed to r... Read more

The majority of reviews praise this contractor for responsiveness, politeness, fair pricing, and same-day availability, which drove strong scores in professionalism and pricing. However, one detailed 1-star review describes a significant competency failure — a technician who attempted a sewer camera inspection in the wrong direction, charged full price for an incomplete job, and then failed to respond to a refund request — which meaningfully suppressed scores in both project completion and experience. Most reviews are quite old (2007–2019), with no reviews from the past 12 months, which limits confidence in how well these scores reflect current performance. The positive reviews, while numerous, tend to be brief and somewhat generic, which slightly reduces their individual evidentiary weight. The single negative review is highly specific and credible, and carries disproportionate weight given the seriousness of the described failure. Read less