Midwest Plumbing

Midwest Plumbing has a generally positive track record across all four dimensions, with consistent praise for responsiveness, professionalism, and fair pricing spanning many years of reviews. Professionalism scores well overall but is tempered by one explicit complaint about a technician arriving in an unacceptably dirty state and a separate serious complaint about a failed installation where the ... Read more

Midwest Plumbing has a generally positive track record across all four dimensions, with consistent praise for responsiveness, professionalism, and fair pricing spanning many years of reviews. Professionalism scores well overall but is tempered by one explicit complaint about a technician arriving in an unacceptably dirty state and a separate serious complaint about a failed installation where the company initially refused to accept responsibility, only resolving the issue after threats of legal action. Project completion is similarly solid but is meaningfully dragged down by that same 2005 complaint involving repeated sewage overflows caused by poor workmanship and a prolonged refusal to fix the root cause. Pricing and experience dimensions are supported by multiple positive mentions including coming in under estimate, competitive pricing, and skilled problem-solving such as avoiding a costly $15K sewer replacement by correctly diagnosing roots rather than a break. The score is moderated by the age of the review pool — the majority of reviews are more than 5 years old, with only 2 reviews from the past 12 months. Read less