High Water Plumbing & Heating

High Water demonstrates inconsistent performance across dimensions. Professionalism scores reasonably well (72) with multiple mentions of punctuality, courtesy, and responsiveness, though several reviews cite communication failures and lack of follow-up. Pricing is a significant weakness (52), with multiple complaints about unexpected charges, padded invoices, and failure to honor quoted amounts. ... Read more

High Water demonstrates inconsistent performance across dimensions. Professionalism scores reasonably well (72) with multiple mentions of punctuality, courtesy, and responsiveness, though several reviews cite communication failures and lack of follow-up. Pricing is a significant weakness (52), with multiple complaints about unexpected charges, padded invoices, and failure to honor quoted amounts. Project completion is problematic (65), with documented cases of incomplete work, abandoned projects, and failure to correct mistakes. Experience shows mixed results (68)—while some reviews praise quality workmanship, others describe serious technical errors including improper installations, flooding damage, and structural damage to customer property. The company's performance appears highly variable depending on which team member is assigned. Read less