Best Rooter & Plumbing

Best Rooter & Plumbing, led primarily by Gonzalo, earns strong praise across the majority of reviews for punctuality, professionalism, and technical competence on a wide variety of plumbing jobs. Pricing is frequently cited as fair and transparent, with multiple reviewers specifically noting he did not attempt to upsell unnecessary services. However, several credible negative reviews — including... Read more

Best Rooter & Plumbing, led primarily by Gonzalo, earns strong praise across the majority of reviews for punctuality, professionalism, and technical competence on a wide variety of plumbing jobs. Pricing is frequently cited as fair and transparent, with multiple reviewers specifically noting he did not attempt to upsell unnecessary services. However, several credible negative reviews — including a no-show complaint, a failed callback to fix a loose faucet installation, a three-month unresolved warranty issue, and a dismissive inspection — meaningfully drag down scores in professionalism and project completion. These are not isolated incidents and represent a real pattern of follow-through failures that must be weighted seriously. The volume of positive reviews is encouraging, but the negative reviews contain specific, detailed, and credible accounts that prevent top-tier scores. Read less