Best Buy Plumbing Heating and Air

This contractor has a deeply mixed record across only 3 reviews spanning 2015 to 2022. The single positive review highlights impressive responsiveness and goodwill — arriving within 15 minutes after hours and absorbing extra costs — which is genuinely notable. However, two negative reviews raise serious concerns: one describes a complete failure to follow through on communication and schedulin... Read more

This contractor has a deeply mixed record across only 3 reviews spanning 2015 to 2022. The single positive review highlights impressive responsiveness and goodwill — arriving within 15 minutes after hours and absorbing extra costs — which is genuinely notable. However, two negative reviews raise serious concerns: one describes a complete failure to follow through on communication and scheduling commitments, and the other — though older (2015) — describes a significant warranty abandonment on a commercial job, where the contractor never returned to honor promised warranty work and the customer had to pay another plumber. Project completion is the most damaged dimension given the warranty non-performance and scheduling failures. Professionalism scores are pulled down by the broken promises and lack of follow-through despite one strong positive data point. Read less