A Drain Man

This contractor has a deeply mixed record across all four dimensions. Professionalism scores are dragged down significantly by one review describing repeated hang-ups, broken promises, and dismissive customer service, and another describing a refusal to provide a quote transparently — both of which offset the positive mentions of courtesy and respectfulness in other reviews. Pricing is similarly... Read more

This contractor has a deeply mixed record across all four dimensions. Professionalism scores are dragged down significantly by one review describing repeated hang-ups, broken promises, and dismissive customer service, and another describing a refusal to provide a quote transparently — both of which offset the positive mentions of courtesy and respectfulness in other reviews. Pricing is similarly split: two reviews praise affordability and great prices, while one describes feeling ripped off and another describes an unprofessional quote process. Project completion is the most concerning dimension, with one detailed and credible account of incomplete work, a broken 30-day guarantee, and a no-show follow-up visit — serious failures that weigh heavily against the positive completions mentioned elsewhere. Experience scores reflect a similar tension, with one reviewer praising knowledgeability while another provides a specific, detailed account of poor technical judgment during a root-clearing job. Read less