Peters’ Drilling & Pump Service

Peters' Drilling & Pump Service earns strong marks across all four dimensions based on a large and diverse review set spanning over a decade. Professionalism is consistently praised — technicians are repeatedly described as friendly, courteous, punctual, and communicative — but is meaningfully dragged down by several serious complaints involving hostile staff behavior, a dismissive office repr... Read more

Peters' Drilling & Pump Service earns strong marks across all four dimensions based on a large and diverse review set spanning over a decade. Professionalism is consistently praised — technicians are repeatedly described as friendly, courteous, punctual, and communicative — but is meaningfully dragged down by several serious complaints involving hostile staff behavior, a dismissive office representative, and a technician described as belligerent. Project completion scores reflect a strong pattern of same-day or next-day service and successful repairs, but are tempered by multiple credible accounts of failed repairs requiring return visits, unresolved issues lasting months, and at least one allegation of abandoned follow-through after causing damage. Pricing is generally described as fair or reasonable by the majority of reviewers, but notable negative outliers cite price gouging, billing for travel time, and charges for incorrect or ineffective work. Experience scores reflect genuine technical competence praised across dozens of reviews, offset by specific credible accounts of misdiagnosis, incorrect parts installation, and a technician described as inexperienced and unable to find the problem. Read less