ASAP Plumbing Services

ASAP Plumbing has a large and predominantly positive review base, with many customers praising individual technicians by name for professionalism, responsiveness, and technical skill. However, a meaningful cluster of negative reviews — roughly 15 out of 100 — raises serious concerns across all dimensions. Pricing is the weakest dimension, with multiple reviewers explicitly citing overcharging,... Read more

ASAP Plumbing has a large and predominantly positive review base, with many customers praising individual technicians by name for professionalism, responsiveness, and technical skill. However, a meaningful cluster of negative reviews — roughly 15 out of 100 — raises serious concerns across all dimensions. Pricing is the weakest dimension, with multiple reviewers explicitly citing overcharging, lack of itemized invoices, bait-and-switch quotes, and taking advantage of emergency situations. Project completion is also significantly impacted by several reviews describing abandoned or incomplete work, failure to honor callbacks, and jobs left in worse condition than found. Professionalism scores are dragged down by documented failures including a no-show technician, an allegedly impaired technician, poor management responsiveness, and at least one case of equipment damage with no remediation. Experience scores are generally strong but are tempered by a handful of reviews describing technicians who were uncertain, incompetent, or who caused additional damage. Read less