AP Plumbing & Fire

AP Plumbing presents a deeply mixed picture across all four dimensions. On the positive side, multiple reviewers praise specific technicians (particularly Nathan in recent years and Tony the owner in earlier reviews) for technical competence, creative problem-solving in older homes, and honest diagnostics — such as replacing a valve instead of an unnecessary water heater. Pricing is generally vi... Read more

AP Plumbing presents a deeply mixed picture across all four dimensions. On the positive side, multiple reviewers praise specific technicians (particularly Nathan in recent years and Tony the owner in earlier reviews) for technical competence, creative problem-solving in older homes, and honest diagnostics — such as replacing a valve instead of an unnecessary water heater. Pricing is generally viewed as competitive or reasonable, with one detailed review confirming AP came in cheaper than named competitors. However, professionalism and project completion scores are significantly dragged down by a cluster of serious complaints: a no-show appointment, a plumber arriving 4 hours early unannounced without the right materials, weeks-long disappearances mid-job, rude behavior from both Nathan and the owner Tony toward customers asking basic billing questions, and at least one instance of the owner swearing at a customer and abandoning a job. Communication failures — unreturned calls, no billing breakdowns, and scheduling chaos — appear as a recurring theme across multiple negative reviews spanning several years. Read less