A & P Heating & Cooling

A&P Heating and Air has an overwhelmingly negative review record across all four scored dimensions. Professionalism is severely damaged by a large volume of reviews describing no-shows, missed appointment windows, unresponsive office staff, rude personnel, and failure to follow through on commitments — with a receptionist named Patricia specifically cited multiple times for repeated failures and... Read more

A&P Heating and Air has an overwhelmingly negative review record across all four scored dimensions. Professionalism is severely damaged by a large volume of reviews describing no-shows, missed appointment windows, unresponsive office staff, rude personnel, and failure to follow through on commitments — with a receptionist named Patricia specifically cited multiple times for repeated failures and dishonesty. Pricing is one of the most alarming dimensions, with numerous independent reviewers describing wildly inflated quotes that were debunked by second-opinion contractors, including fabricated repair needs, bait-and-switch estimates, and grossly excessive labor charges. Project completion is critically low, with multiple reviews describing abandoned permits, failed city inspections, unfinished contracted work, repeat service calls for the same unresolved issues, and in one case a system that went two years without passing inspection. Experience scores marginally higher only because a handful of positive reviews describe technically competent individual technicians, but these are heavily outweighed by accounts of misdiagnosis, overcharged parts, improperly installed systems, and freon mishandling. Read less