Stroud’s Plumbing Service

Stroud's Plumbing (Jacob) demonstrates exceptional performance across all four dimensions with consistently high marks. Professionalism is the strongest dimension (94.5), with 28 reviews explicitly praising punctuality, responsiveness, courteous demeanor, and communication. Project completion scores 88.5 across 26 mentions, with customers reporting jobs finished properly, callbacks honored, and wo... Read more

Stroud's Plumbing (Jacob) demonstrates exceptional performance across all four dimensions with consistently high marks. Professionalism is the strongest dimension (94.5), with 28 reviews explicitly praising punctuality, responsiveness, courteous demeanor, and communication. Project completion scores 88.5 across 26 mentions, with customers reporting jobs finished properly, callbacks honored, and work completed on time—though one 2021 cancellation slightly tempers this score. Pricing is highly competitive (90.0 across 16 mentions), with customers repeatedly noting fair quotes, transparency, and value compared to competitors. Experience/workmanship scores 93.0 across 18 mentions, with customers and even a former plumber praising technical skill, thoroughness, and quality. The single 1-star review from August 2021 (cancellation 4 days before appointment) is the only negative data point in 34 reviews. Read less