Plumbing Legion

Plumbing Legion, operated primarily by Paul, has an overwhelmingly positive review history spanning 2017–2024, with consistent praise for professionalism, responsiveness, fair pricing, and technical skill across dozens of reviews. The professionalism and pricing scores are strong but modestly tempered by two serious negative reviews: one alleging Paul accepted a $2,500 deposit from senior custom... Read more

Plumbing Legion, operated primarily by Paul, has an overwhelmingly positive review history spanning 2017–2024, with consistent praise for professionalism, responsiveness, fair pricing, and technical skill across dozens of reviews. The professionalism and pricing scores are strong but modestly tempered by two serious negative reviews: one alleging Paul accepted a $2,500 deposit from senior customers and never returned or answered calls, and another citing a completed installation that produced a bad odor with no follow-up response after three months. These two reviews directly implicate project completion and post-job accountability, which is why project completion carries the lowest dimension score despite the volume of positive feedback. The experience score is high, supported by multiple reviews citing Paul's ability to solve complex problems others could not, including slab leaks, old pipe systems, and accurate diagnostics. The WW Score reflects a contractor with genuinely strong capabilities and a largely excellent track record, but with documented and serious failures in follow-through and client abandonment that cannot be ignored. Read less