Ben’s Plumbing and Rooter

Ben's Plumbing and Rooter earns strong marks across all four dimensions, with professionalism being a consistent highlight — reviewers repeatedly praise same-day responsiveness, courteous staff, punctuality, and clean workmanship. Project completion scores are high, with numerous reviews describing jobs finished thoroughly and efficiently, including complex repairs like slab leaks and full repip... Read more

Ben's Plumbing and Rooter earns strong marks across all four dimensions, with professionalism being a consistent highlight — reviewers repeatedly praise same-day responsiveness, courteous staff, punctuality, and clean workmanship. Project completion scores are high, with numerous reviews describing jobs finished thoroughly and efficiently, including complex repairs like slab leaks and full repipes; however, one credible 1-star review describes a failed repair that had to be redone by another plumber, which meaningfully tempers this score. Experience scores well overall, with multiple reviewers citing technical problem-solving and quality workmanship, though the same 1-star review alleges incorrect materials and poor technique, introducing a real but isolated concern. Pricing is the most mixed dimension: the majority of reviewers describe fair or reasonable prices, but two reviews — one calling prices above inflation and one describing a $450 charge for a repair later done by another plumber for $250 using better methods — prevent a higher score. The business demonstrates a strong long-term track record with repeat customers, though most reviews are from 2016–2021, with only a handful from the past 12 months. Read less