Simply Plumbing and Rooter

Carlos (Simply Plumbing & Rooter) demonstrates strong professionalism, fair pricing, and solid technical expertise across most reviews. However, project completion is a significant weakness, with multiple documented failures including abandoned work, unresolved issues, and poor follow-through on callbacks. The 2024 review describing a disposal that wasn't fixed, a canceled appointment, and complet... Read more

Carlos (Simply Plumbing & Rooter) demonstrates strong professionalism, fair pricing, and solid technical expertise across most reviews. However, project completion is a significant weakness, with multiple documented failures including abandoned work, unresolved issues, and poor follow-through on callbacks. The 2024 review describing a disposal that wasn't fixed, a canceled appointment, and complete non-responsiveness directly contradicts the overwhelmingly positive historical pattern. This recent negative experience, combined with a 2018 review detailing incomplete work and refusal to accept further calls, suggests systemic issues with accountability and job completion that materially lower the overall score despite strong marks in other areas. Read less