Totally Tankless Inc

Totally Tankless demonstrates significant and consistent problems across multiple dimensions. Professionalism is severely compromised by unresponsiveness, lack of follow-through on callbacks, threatening behavior toward customers, and failure to adhere to stated safety protocols. Pricing is a major complaint, with customers reporting excessive charges, hidden fees, and quotes that appear inflated ... Read more

Totally Tankless demonstrates significant and consistent problems across multiple dimensions. Professionalism is severely compromised by unresponsiveness, lack of follow-through on callbacks, threatening behavior toward customers, and failure to adhere to stated safety protocols. Pricing is a major complaint, with customers reporting excessive charges, hidden fees, and quotes that appear inflated relative to actual work performed. Project completion suffers from incomplete work, failure to honor warranties, and instances of deceptive practices (installing used equipment as new, forgetting to restart units). While some reviews praise technical knowledge and quality workmanship from individual technicians (Vadim, Val, Dave Eader, Josh), these positive experiences are outweighed by systemic failures in business operations, management, and customer accountability. The company's closure (mentioned in one review) aligns with the pattern of poor business practices evident throughout the review set. Read less