Rooter Jet Plumbing, Inc

This contractor's review record is deeply mixed and skewed negative. Two of four reviews describe serious failures: one details a water heater installation that was not up to code, missing required components, and was followed by complete abandonment of the customer with no returned calls; another describes chronic non-responsiveness and failure to confirm or honor a scheduled appointment. Against... Read more

This contractor's review record is deeply mixed and skewed negative. Two of four reviews describe serious failures: one details a water heater installation that was not up to code, missing required components, and was followed by complete abandonment of the customer with no returned calls; another describes chronic non-responsiveness and failure to confirm or honor a scheduled appointment. Against this, one review praises efficient and professional service, and one highlights reasonable pricing, clear communication, and good technical explanation. The positives are outweighed by the severity and specificity of the negative accounts, particularly the code violation and ghosting behavior documented in the 2020 review. Read less