Overview of Company Customer Sentiment Analysis in May
The review set is small (4 reviews) and spans 2019–2024, with only one review from the past 12 months. Professionalism receives mixed signals: punctuality and politeness are noted positively in some reviews, but a 2-hour late arrival and failure to protect the work area drag the score down significantly. Pricing is a notable concern, with one reviewer experiencing a quote that more than doubled ... Read more
The review set is small (4 reviews) and spans 2019–2024, with only one review from the past 12 months. Professionalism receives mixed signals: punctuality and politeness are noted positively in some reviews, but a 2-hour late arrival and failure to protect the work area drag the score down significantly. Pricing is a notable concern, with one reviewer experiencing a quote that more than doubled on arrival and another paying more than expected, though one reviewer noted a competitive price. Project completion is a serious weakness — two reviews explicitly describe unfinished or defective work, ongoing leaks, and mold that was not removed, with only one or two reviews describing a fully satisfactory outcome. Workmanship quality is the most consistently negative theme, with multiple reviewers describing sloppy, low-quality results, which heavily suppresses the experience score. Read less