Artley Plumbing

Artley Plumbing presents a deeply polarized profile across 62 reviews spanning 2011–2024. When Tracy Artley personally performs the work, reviewers consistently praise his punctuality, friendliness, technical knowledge, and thoroughness — these positive experiences drive the experience score upward. However, professionalism and project completion scores are severely dragged down by a large and... Read more

Artley Plumbing presents a deeply polarized profile across 62 reviews spanning 2011–2024. When Tracy Artley personally performs the work, reviewers consistently praise his punctuality, friendliness, technical knowledge, and thoroughness — these positive experiences drive the experience score upward. However, professionalism and project completion scores are severely dragged down by a large and persistent pattern of complaints: failure to return calls, no-shows, rude office staff (particularly a person named Marla), and multiple credible allegations that the plumber deliberately misdiagnosed or underreported problems to help home warranty companies deny claims. Pricing data is limited but concerning, with several reviewers alleging fraudulent or misleading assessments that led to unnecessary costs or denied claims. The split between glowing 5-star reviews and damning 1-star reviews is stark, and the negative reviews contain specific, credible detail that cannot be dismissed. Read less