All Service Plumbing

All Service Plumbing has a large and broadly positive review base, with the majority of customers praising punctuality, friendliness, responsiveness, and technical competence across a wide range of plumbing jobs. However, a meaningful and recurring cluster of negative reviews — spanning multiple years — raises serious concerns across all four dimensions. Pricing is the weakest dimension: multi... Read more

All Service Plumbing has a large and broadly positive review base, with the majority of customers praising punctuality, friendliness, responsiveness, and technical competence across a wide range of plumbing jobs. However, a meaningful and recurring cluster of negative reviews — spanning multiple years — raises serious concerns across all four dimensions. Pricing is the weakest dimension: multiple reviewers explicitly describe hidden markups on materials, undisclosed labor rates, charges that far exceeded quotes, and a pattern of upselling unnecessary work (e.g., $10k drain liner that did not resolve the issue, $1,100 to install a toilet spacer, $17k for 10 days of work). Project completion is also significantly impacted by credible accounts of abandoned jobs, no-shows, unreturned calls, and work left incomplete for months. Professionalism scores are dragged down by documented instances of technicians being rude, dismissive, or unresponsive, and by the owner allegedly operating with a suspended license and without permits on at least one major job. Experience scores are mixed: many reviewers praise skilled diagnostics and quality workmanship, but others describe incorrect diagnoses, shoddy repairs that failed within weeks, and technicians who appeared inexperienced or untrained. Read less