Razor Rooter Plumbing

Razor Rooter (Martin) has a large volume of positive reviews praising punctuality, responsiveness, fair pricing, and willingness to work late hours and weekends. The majority of customers report jobs completed successfully on the first visit, with several noting Martin honored a 30-day warranty. However, there are 9 negative reviews (1-star) that meaningfully drag scores down across all dimensions... Read more

Razor Rooter (Martin) has a large volume of positive reviews praising punctuality, responsiveness, fair pricing, and willingness to work late hours and weekends. The majority of customers report jobs completed successfully on the first visit, with several noting Martin honored a 30-day warranty. However, there are 9 negative reviews (1-star) that meaningfully drag scores down across all dimensions: these include credible accounts of price-switching after arrival, failure to honor the stated guarantee (unanswered calls for a week), unprofessional attitude when challenged, a late arrival with no courtesy call, and one allegation of soliciting a fake review before completing work. These negative reviews are detailed, specific, and credible, and cannot be dismissed. The bulk of reviews are from 2011–2018, with only two reviews from 2022–2024, meaning recency data is thin and the current service quality is uncertain. Read less