PlumbWise Plumbing and Rooter

Plumbwise (Enrique) earns strong praise across the majority of reviews for responsiveness, punctuality, reasonable pricing, and technical skill — particularly on emergency calls and difficult clogs that other plumbers failed to resolve. However, a meaningful cluster of negative reviews spanning multiple years describes serious failures: jobs left unfinished for months, billing significantly abov... Read more

Plumbwise (Enrique) earns strong praise across the majority of reviews for responsiveness, punctuality, reasonable pricing, and technical skill — particularly on emergency calls and difficult clogs that other plumbers failed to resolve. However, a meaningful cluster of negative reviews spanning multiple years describes serious failures: jobs left unfinished for months, billing significantly above quoted amounts without prior notice, broken pipes attributed to poor technique, warranties not honored, and repeated failure to return calls or show up as promised. These negative reviews are detailed, specific, and credible, preventing any dimension from scoring in the high 80s or above. The project completion dimension is most heavily penalized due to multiple explicit accounts of abandoned or incomplete work and unkept callback promises. Pricing scores moderately well overall but is dragged down by two separate reviews describing charges well above the original quote. Read less