Garrett Plumbing & HVAC-R

Both reviews describe severely negative experiences with Brian Garrett. The first review alleges non-refund of warranty payment and complete non-responsiveness over 5-6 months. The second review documents extensive professionalism failures (missed appointments, unanswered communications, no-shows, inadequate supervision), incomplete project delivery (multiple unfinished tasks, improper installatio... Read more

Both reviews describe severely negative experiences with Brian Garrett. The first review alleges non-refund of warranty payment and complete non-responsiveness over 5-6 months. The second review documents extensive professionalism failures (missed appointments, unanswered communications, no-shows, inadequate supervision), incomplete project delivery (multiple unfinished tasks, improper installations, abandoned work), and poor workmanship (improperly installed backer board, incomplete electrical and flooring, damaged property). With only 2 reviews and all data points extremely negative, a reliable WW Score cannot be calculated. The sample size is insufficient for trustworthy scoring. Read less