Valley Plumbing Co

Valley Plumbing demonstrates strong technical competence and experience, with many customers praising workmanship quality and problem-solving ability. However, the company is significantly hampered by serious professionalism and reliability issues, particularly around appointment-keeping, responsiveness, and communication. Pricing concerns are substantial, with multiple customers reporting excessi... Read more

Valley Plumbing demonstrates strong technical competence and experience, with many customers praising workmanship quality and problem-solving ability. However, the company is significantly hampered by serious professionalism and reliability issues, particularly around appointment-keeping, responsiveness, and communication. Pricing concerns are substantial, with multiple customers reporting excessive markups, surprise charges, and aggressive collection practices. Recent reviews (2025) show dramatic improvement in reliability and professionalism, but historical patterns (2010-2018) reveal chronic no-shows, unresponsiveness, and customer service failures that undermine overall trustworthiness. Read less