Installators - Appliance Installation

Installators demonstrates strong professionalism and technical expertise, with Mike frequently praised for knowledge, courtesy, and attention to detail. However, the company is significantly hampered by serious pricing concerns—multiple customers report unexpected charges, inflated estimates, and aggressive upselling tactics that undermine trust. Project completion shows mixed results: while man... Read more

Installators demonstrates strong professionalism and technical expertise, with Mike frequently praised for knowledge, courtesy, and attention to detail. However, the company is significantly hampered by serious pricing concerns—multiple customers report unexpected charges, inflated estimates, and aggressive upselling tactics that undermine trust. Project completion shows mixed results: while many installations are completed successfully and on time, several reviews document incomplete follow-up, refusal to remedy mistakes, and poor callback responsiveness. The company's willingness to stand behind work is inconsistent, with some customers reporting excellent service while others faced dismissal of legitimate complaints. Recency analysis shows older reviews (2010–2015) tend to be more positive, while more recent negative reviews (2016–2021) highlight systemic issues with accountability and customer service. Read less