The Plumbing Company

The Plumbing Company demonstrates strong overall performance with a WW Score of 82.3, driven by consistently high marks in professionalism (84.5) and project completion (85.1). The company excels at responsiveness, punctuality, and technical competence, with numerous reviews praising friendly staff, quick service, and thorough problem-solving. However, pricing emerges as a notable weakness (73.2),... Read more

The Plumbing Company demonstrates strong overall performance with a WW Score of 82.3, driven by consistently high marks in professionalism (84.5) and project completion (85.1). The company excels at responsiveness, punctuality, and technical competence, with numerous reviews praising friendly staff, quick service, and thorough problem-solving. However, pricing emerges as a notable weakness (73.2), with recurring complaints about high labor rates, unexpected charges, and quotes significantly exceeding competitor bids. Experience ratings remain solid (82.8), reflecting the owner's 30+ years in the trade and skilled technicians, though some isolated incidents of incomplete work or poor diagnostics slightly temper this score. Read less