Redi-Rooter Plumbing

Redi-Rooter Plumbing earns strong scores across all four dimensions, driven by a large volume of detailed, positive reviews spanning multiple years. Professionalism is the most frequently mentioned dimension and scores well overall, though it is meaningfully pulled down by two credible negative reviews: a 1-star account of Britta hanging up on a customer and speaking rudely, and a 1-star account o... Read more

Redi-Rooter Plumbing earns strong scores across all four dimensions, driven by a large volume of detailed, positive reviews spanning multiple years. Professionalism is the most frequently mentioned dimension and scores well overall, though it is meaningfully pulled down by two credible negative reviews: a 1-star account of Britta hanging up on a customer and speaking rudely, and a 1-star account of the owner behaving condescendingly and allegedly overcharging beyond the authorized hours. Pricing scores positively across most mentions, with multiple reviewers explicitly calling out fair or lower-than-expected costs and transparent practices, though the 2015 overcharge complaint introduces a notable caveat. Project completion is a consistent strength, with many reviewers noting jobs finished quickly, same-day or next-day service, and technicians going above and beyond. Experience is well-supported by detailed accounts of skilled diagnostics, knowledgeable technicians, and quality workmanship across a wide range of job types. Read less