Pro Rooter & Septic Service

The majority of reviews praise Pro Rooter for responsive, professional service and technically capable work, with multiple reviewers specifically naming technicians and describing successful job outcomes. However, one detailed 1-star review from 2017 describes a serious failure across all dimensions — missed appointment windows, refusal to complete a paid inspection, and a demand for $250 for mi... Read more

The majority of reviews praise Pro Rooter for responsive, professional service and technically capable work, with multiple reviewers specifically naming technicians and describing successful job outcomes. However, one detailed 1-star review from 2017 describes a serious failure across all dimensions — missed appointment windows, refusal to complete a paid inspection, and a demand for $250 for minimal work — which meaningfully drags down scores in professionalism, pricing, and project completion. Pricing received a moderate penalty because while one reviewer called the service 'reasonably priced,' the 1-star review describes what amounts to a deceptive charge, creating a mixed signal. Project completion scores are tempered by the same 1-star account of abandoned work. Most positive reviews are older than 12 months, with only two falling within the past 12 months (2023), which limits recency confidence. Read less