Erickson Service Plumbing

Jim Erickson demonstrates strong technical expertise and fair pricing across multiple reviews, with customers consistently praising his problem-solving ability and cost-effectiveness. However, professionalism scores are significantly dragged down by two detailed negative reviews (2019, 2018) documenting billing disputes, poor communication, defensive attitude, and refusal to follow up with clients... Read more

Jim Erickson demonstrates strong technical expertise and fair pricing across multiple reviews, with customers consistently praising his problem-solving ability and cost-effectiveness. However, professionalism scores are significantly dragged down by two detailed negative reviews (2019, 2018) documenting billing disputes, poor communication, defensive attitude, and refusal to follow up with clients—behaviors that directly contradict the positive reviews' claims of professionalism. Project completion shows mixed signals: most reviews confirm work was done well, but one review documents a three-week communication failure and refusal to engage with a renter. The stark polarization between 5-star and 1-star reviews suggests either inconsistent service delivery or situational factors affecting customer experience. Read less