Art Of Plumbing

The aggregate review pool spans multiple companies (1-Tom-Plumber, Art of Plumbing, Faucet Brothers Plumbing, and at least one unnamed contractor), which significantly complicates scoring reliability — these are not reviews for a single contractor. Professionalism scores moderately well overall, with many reviewers praising punctuality, communication, and courtesy, but is meaningfully dragged do... Read more

The aggregate review pool spans multiple companies (1-Tom-Plumber, Art of Plumbing, Faucet Brothers Plumbing, and at least one unnamed contractor), which significantly complicates scoring reliability — these are not reviews for a single contractor. Professionalism scores moderately well overall, with many reviewers praising punctuality, communication, and courtesy, but is meaningfully dragged down by several explicit complaints of rudeness, missed appointments, and unprofessional conduct across different companies. Pricing is the weakest dimension: multiple reviewers across different companies flagged prices as extremely high, non-itemized billing, and hidden or surprise charges, though a comparable number praised fair or reasonable pricing. Project completion is generally strong, with most reviewers confirming jobs were finished and problems resolved, but notable failures include a 3-week delay on a simple toilet replacement, abandoned work, and at least one case of a paid job left leaking with refusal to return. Experience scores highest, with many detailed accounts of skilled diagnosis, efficient repairs, and technical knowledge, though offset by a handful of reviews describing incompetent or damaging work. Read less