Rescue Plumbers

Rescue Plumbers earns strong marks across all four dimensions, driven by a large volume of reviews spanning 2014–2024. Professionalism is the most consistently praised attribute, with dozens of reviewers citing punctuality, courteous behavior, shoe booties, clear communication, and respectful treatment of the home. Experience and workmanship are well-supported, with multiple reviewers describing... Read more

Rescue Plumbers earns strong marks across all four dimensions, driven by a large volume of reviews spanning 2014–2024. Professionalism is the most consistently praised attribute, with dozens of reviewers citing punctuality, courteous behavior, shoe booties, clear communication, and respectful treatment of the home. Experience and workmanship are well-supported, with multiple reviewers describing technically complex jobs — repiping, main line blockages, concrete cutting, gas line work — completed skillfully and with good explanation. Project completion scores are solid but are modestly penalized by a notable negative pattern: one reviewer documented three repeat service calls for the same drain issue without a lasting fix, another described an improperly installed TMP valve that the owner refused to correct, and a third reported a botched dishwasher installation requiring a return visit. Pricing is the weakest dimension — while many reviewers praise affordability and fair quotes, two reviewers gave 2-star ratings specifically over refusal to provide phone estimates, and one 1-star review credibly alleged significant parts markup (a regulator billed at $450 when the retail cost was under $100), which meaningfully pulls the pricing score down. The score reflects a genuinely capable and largely professional operation with real but non-trivial quality-control and pricing-transparency concerns. Read less