Oak Hills Plumbing Heating and Air Conditioning

Oak Hills Plumbing and Heating receives strong praise for professionalism, punctuality, and friendly technicians across the majority of reviews, which drives the professionalism score upward. However, several serious negative reviews — including allegations of fried motherboards, a disconnected capacitor missed by technicians, suspected sabotage of a heating unit, and work left incomplete — si... Read more

Oak Hills Plumbing and Heating receives strong praise for professionalism, punctuality, and friendly technicians across the majority of reviews, which drives the professionalism score upward. However, several serious negative reviews — including allegations of fried motherboards, a disconnected capacitor missed by technicians, suspected sabotage of a heating unit, and work left incomplete — significantly drag down the project completion and experience scores. Pricing is a notable weak point: multiple reviewers reported quotes that increased substantially after initial estimates, and one reviewer fixed their own AC for a fraction of what the company charged, indicating inconsistent and sometimes predatory pricing practices. The experience dimension is similarly mixed, with many satisfied customers but credible accounts of technicians failing to diagnose basic issues correctly. Overall, the score reflects a company with genuine strengths in customer service and responsiveness but meaningful and documented concerns around technical competence, pricing transparency, and job follow-through. Read less