Alpha Omega Plumbing & Septic

Alpha Omega Plumbing & Septic has a deeply polarized review profile: a strong majority of customers praise the crew's technical skill, punctuality, yard cleanup, and responsive office staff, while a significant minority of negative reviews describe serious misconduct by the owner Bill, including verbal abuse, price-switching after work begins, unauthorized credit card charges, and no-show appointm... Read more

Alpha Omega Plumbing & Septic has a deeply polarized review profile: a strong majority of customers praise the crew's technical skill, punctuality, yard cleanup, and responsive office staff, while a significant minority of negative reviews describe serious misconduct by the owner Bill, including verbal abuse, price-switching after work begins, unauthorized credit card charges, and no-show appointments. Pricing is a particular flashpoint — multiple reviewers praised affordability and transparency, while multiple others reported being quoted one price and charged significantly more with no prior communication. Project completion scores are dragged down by several credible accounts of abandoned work, unfinished jobs, and poor scheduling communication. The experience dimension scores moderately well, as most technical complaints relate to business practices rather than workmanship quality itself. Read less