Papa’s Plumbing

Papa's Plumbing has a large and long-running review history showing a genuinely split reputation. The majority of positive reviews praise specific technicians — particularly George, Jay, Chris, Grant, and Alex — for being professional, responsive, knowledgeable, and thorough, which drives moderately strong scores in professionalism, project completion, and experience. However, a significant an... Read more

Papa's Plumbing has a large and long-running review history showing a genuinely split reputation. The majority of positive reviews praise specific technicians — particularly George, Jay, Chris, Grant, and Alex — for being professional, responsive, knowledgeable, and thorough, which drives moderately strong scores in professionalism, project completion, and experience. However, a significant and credible cluster of negative reviews raises serious concerns: multiple reviewers independently allege price gouging (including a $350 fluidmaster replacement, charges three times competitor quotes, and a $600 garbage disposal quote), abandoned or incomplete jobs (a water heater installation left mid-job with the main water line cut), and a pattern of the owner Mike being described as rude, dismissive, or unresponsive when complaints arise. Project completion is penalized by at least three reviews describing work left unfinished or recurring failures shortly after service. Pricing receives the lowest score due to the volume and specificity of overcharging allegations, which are corroborated across multiple independent reviewers spanning several years. Read less