Honrath & Stacey Plumbing & Heating

Honrath & Stacey demonstrates strong overall performance with consistent professionalism, fair pricing, and solid technical expertise across plumbing and HVAC services. The company excels in responsiveness, punctuality, and honest communication, with many customers praising their willingness to recommend cost-effective solutions rather than unnecessary replacements. However, project completion rel... Read more

Honrath & Stacey demonstrates strong overall performance with consistent professionalism, fair pricing, and solid technical expertise across plumbing and HVAC services. The company excels in responsiveness, punctuality, and honest communication, with many customers praising their willingness to recommend cost-effective solutions rather than unnecessary replacements. However, project completion reliability is tempered by several documented failures in follow-through, accountability, and quality control on complex jobs, particularly involving assistant Jordan. Critical incidents involving gas safety violations, incomplete work, and defensive responses to legitimate complaints significantly impact trust despite the majority of positive reviews. Read less