ARMS Rooter & Plumbing Services

ARMS Rooter and Plumbing, operated primarily by Angel Martinez, receives overwhelmingly positive feedback across all four dimensions, with the vast majority of reviewers praising his punctuality, friendly demeanor, responsiveness, and transparent pricing. Pricing stands out as a particular strength, with multiple reviewers explicitly noting fair hourly rates, free estimates, and instances where An... Read more

ARMS Rooter and Plumbing, operated primarily by Angel Martinez, receives overwhelmingly positive feedback across all four dimensions, with the vast majority of reviewers praising his punctuality, friendly demeanor, responsiveness, and transparent pricing. Pricing stands out as a particular strength, with multiple reviewers explicitly noting fair hourly rates, free estimates, and instances where Angel charged nothing or less than quoted for simple fixes. Project completion scores are strong but modestly reduced by three negative reviews: one citing an incomplete service due to a dispute over credit card handling policy, one citing a broken sprinkler valve during service, and one citing rude follow-up communication and an overlooked scope item with a warranty dispute. Experience scores are high, with numerous reviewers describing Angel as knowledgeable, skilled at diagnosis, and thorough in his workmanship. The score is tempered slightly by the recency of the negative reviews, with the credit card dispute occurring in October 2024, and the bulk of positive reviews being more than two years old. Read less