ABC Sewer & Drain

ABC Sewer and Drain presents a deeply divided picture across its review history. Pricing is the strongest dimension, with numerous reviewers explicitly praising affordable rates — often a fraction of competitor quotes — and transparent, as-advertised charges. However, professionalism is severely dragged down by a recurring and serious pattern: multiple independent reviewers describe staff and ... Read more

ABC Sewer and Drain presents a deeply divided picture across its review history. Pricing is the strongest dimension, with numerous reviewers explicitly praising affordable rates — often a fraction of competitor quotes — and transparent, as-advertised charges. However, professionalism is severely dragged down by a recurring and serious pattern: multiple independent reviewers describe staff and owners swearing at customers, hanging up on callers, and responding with hostility when complaints were raised — this is not isolated to one era or one employee. Project completion is similarly mixed: many simple drain-clearing jobs are completed quickly and effectively, but a significant number of reviews describe abandoned work, no-shows after repeated promises, unresolved callbacks, and jobs left in worse condition than found. Experience scores moderately, with skilled technicians like Tyler and Jose receiving genuine praise, but offset by documented cases of misdiagnosis, code-violating work, and botched installations. The overall WW Score of 62.1 reflects a contractor capable of good routine work but with serious, well-documented reliability and conduct failures. Read less