A+ Waterworks

A+ Waterworks presents a deeply polarized review profile spanning over 15 years. A substantial portion of positive reviews praise quick response times, courteous technicians, and fair pricing — with multiple long-term customers expressing strong loyalty. However, a significant and recurring pattern of serious negative reviews undermines confidence across all dimensions: the owner Nasser is repea... Read more

A+ Waterworks presents a deeply polarized review profile spanning over 15 years. A substantial portion of positive reviews praise quick response times, courteous technicians, and fair pricing — with multiple long-term customers expressing strong loyalty. However, a significant and recurring pattern of serious negative reviews undermines confidence across all dimensions: the owner Nasser is repeatedly cited by name for rude, condescending, and hostile behavior toward both customers and staff, directly damaging the professionalism score. Project completion is the weakest area, with multiple reviews describing abandoned jobs, no-shows after appointments were set, unresolved callbacks, work that failed inspection, and at least one job left incomplete for months. Pricing complaints include overbilling, lack of written estimates, and charges for incorrect or incomplete work. Experience scores are mixed — skilled technicians are praised in many reviews, but several reviews describe poor workmanship, misdiagnosis, and sloppy results discovered only after the fact. Read less