A Apex Plumbing & Drain Company

Both reviews are strongly negative and paint a consistent picture of serious failures across all four dimensions. On professionalism, the contractor was reported to have berated a female customer in a condescending manner, spoke disparagingly about her within earshot, and left the work area in a filthy state — representing a near-total failure of professional conduct. Pricing concerns are severe... Read more

Both reviews are strongly negative and paint a consistent picture of serious failures across all four dimensions. On professionalism, the contractor was reported to have berated a female customer in a condescending manner, spoke disparagingly about her within earshot, and left the work area in a filthy state — representing a near-total failure of professional conduct. Pricing concerns are severe: one reviewer was charged $125 for an incomplete job that a second plumber resolved for $60, and the other reviewer was hit with unexpected charges for work that was allegedly included in the original estimate. Project completion was poor in both cases — the drain clog was not resolved, the refrigerator water line was not delivered as promised, and pipe placement was done incorrectly with no willingness to remedy the error without additional charge. On experience, the contractor's recommendation to rip out a ceiling for a simple hair clog drain, later resolved easily by another plumber, strongly suggests either poor diagnostic skill or deliberate upselling, and the misreading of cabinet specs further undermines confidence in technical competence. Read less