The Rooter Guys

The Rooter Guys demonstrates strong professionalism and technical expertise, with many customers praising punctuality, friendliness, and knowledgeable technicians like Ryan, Marc, and Maurice. However, the company is significantly hampered by serious pricing concerns—multiple customers report egregiously high charges ($507–$1,800 for routine jobs), with some alleging fraud or price gouging. Pr... Read more

The Rooter Guys demonstrates strong professionalism and technical expertise, with many customers praising punctuality, friendliness, and knowledgeable technicians like Ryan, Marc, and Maurice. However, the company is significantly hampered by serious pricing concerns—multiple customers report egregiously high charges ($507–$1,800 for routine jobs), with some alleging fraud or price gouging. Project completion shows mixed results: while many jobs are completed promptly and cleanly, several reviews document incomplete repairs, failed callbacks, and unresolved issues requiring additional plumbers. The stark divide between 5-star and 1-star reviews suggests inconsistent service quality and a troubling pattern of overcharging. Read less