D & D Plumbing Heating & Cooling

D&D Plumbing and Air Conditioning shows a mixed performance profile across reviews. Professionalism scores moderately — many reviewers praise friendliness, promptness, and courtesy, but several serious complaints about poor communication, receptionist rudeness, and failure to follow through on commitments drag the score down significantly. Pricing is the weakest dimension: multiple reviewers exp... Read more

D&D Plumbing and Air Conditioning shows a mixed performance profile across reviews. Professionalism scores moderately — many reviewers praise friendliness, promptness, and courtesy, but several serious complaints about poor communication, receptionist rudeness, and failure to follow through on commitments drag the score down significantly. Pricing is the weakest dimension: multiple reviewers explicitly called out overcharging, inflated parts costs, and high service call fees for minimal or no work performed. Project completion is also problematic, with at least two reviews describing abandoned or incomplete work, unauthorized charges, and a multi-week unresolved repair. Experience is middling — some reviewers praised technical skill and problem-solving, while others noted technicians failed to diagnose issues properly or recommended unnecessary replacements. The majority of reviews are from 2011–2019, with the most recent being from 2019, meaning all data is over four years old and may not reflect current performance. Read less