Overview of Company Customer Sentiment Analysis in May
D&D Plumbing receives overwhelmingly negative reviews across all scored dimensions. Pricing is the most consistently and severely criticized dimension, with every single reviewer either explicitly calling out price gouging, excessive charges, or quotes dramatically higher than competitors — in some cases by $10,000 or more. Project completion is also deeply problematic, with multiple reviewers r... Read more
D&D Plumbing receives overwhelmingly negative reviews across all scored dimensions. Pricing is the most consistently and severely criticized dimension, with every single reviewer either explicitly calling out price gouging, excessive charges, or quotes dramatically higher than competitors — in some cases by $10,000 or more. Project completion is also deeply problematic, with multiple reviewers reporting that work was not resolved, problems recurred shortly after service, and warranty commitments were walked back. Experience and professionalism suffer as well, with reviewers describing untrained servicemen, misdiagnoses, and technicians who complained about the work. All reviews are older than 12 months (ranging from 2009 to 2015), so the score reflects a historical pattern rather than current performance. Read less