Blue Mountain Construction Services

Blue Mountain Construction Services receives overwhelmingly negative reviews across all four scored dimensions, with professionalism and project completion being the most heavily criticized areas. Recurring complaints include technicians failing to show up within scheduled windows, voicemails going unreturned for days or weeks, and customer service representatives being dismissive or rude. Project... Read more

Blue Mountain Construction Services receives overwhelmingly negative reviews across all four scored dimensions, with professionalism and project completion being the most heavily criticized areas. Recurring complaints include technicians failing to show up within scheduled windows, voicemails going unreturned for days or weeks, and customer service representatives being dismissive or rude. Project completion is severely penalized by a large volume of reviews describing improperly installed HVAC systems that failed within months, repeated return visits that failed to resolve issues, and the company abandoning its solar division without notifying customers or honoring contractual obligations. On the experience dimension, multiple reviewers describe technicians providing incorrect diagnoses, installing systems with leaks or kinked lines, and contradicting each other on the cause of problems. The pricing dimension scores slightly higher than the others because a handful of reviews acknowledge competitive initial quotes, but this is heavily offset by complaints about being charged for warranty work, hidden labor costs, and paying premium prices for substandard results. Read less