A-1 Hour Service

This contractor's review profile is dominated by four highly detailed negative reviews spanning 2014–2019, describing serious misconduct including failure to diagnose a known refrigerant leak, misdiagnosis of a furnace and toilet to upsell unnecessary replacements totaling over $5,500, and alleged credit card fraud with unresolved double-billing. These are not vague complaints — they are speci... Read more

This contractor's review profile is dominated by four highly detailed negative reviews spanning 2014–2019, describing serious misconduct including failure to diagnose a known refrigerant leak, misdiagnosis of a furnace and toilet to upsell unnecessary replacements totaling over $5,500, and alleged credit card fraud with unresolved double-billing. These are not vague complaints — they are specific, credible, and consistent in describing dishonest and incompetent service. The single positive review (2012) is brief, generic, and significantly older than the negative reviews, contributing minimal weight to the overall score. Across all four dimensions, the evidence points to a contractor who poses a meaningful risk to consumers. Read less