Frank W Plumbing

Frank W. Plumbing shows significant polarization in customer experience. While 8 reviews praise professionalism, responsiveness, fair pricing, and quality work, 3 recent negative reviews (2024, 2023, 2014) document serious failures: unprofessional behavior, illegal parking incidents with police involvement, and a critical diagnostic failure that cost a customer $381.51 in unnecessary expenses. The... Read more

Frank W. Plumbing shows significant polarization in customer experience. While 8 reviews praise professionalism, responsiveness, fair pricing, and quality work, 3 recent negative reviews (2024, 2023, 2014) document serious failures: unprofessional behavior, illegal parking incidents with police involvement, and a critical diagnostic failure that cost a customer $381.51 in unnecessary expenses. The professionalism score is dragged down by explicit mentions of rudeness, obnoxious behavior, and unprofessional demeanor across multiple reviews. Project completion concerns arise from incomplete diagnostics and sloppy workmanship requiring remediation. Pricing appears fair when work is done correctly, but the 2014 review reveals potential dishonesty in upselling unnecessary repairs. Read less